Terms of service

Terms of Service

Last Updated: April 27, 2026 Store: Auredelle

Introduction

These Terms of Service govern your use of the Auredelle website and any purchase or transaction you make through our store. By accessing our website or placing an order, you confirm that you have read, understood and agreed to these Terms of Service in full.

If you do not agree to these terms, please do not use our website or place an order.

About Auredelle

Auredelle is an online fashion store offering curated clothing and accessories. We reserve the right to refuse service, cancel orders or restrict access to our store at our sole discretion, at any time and without notice.

Eligibility

By using our website, you confirm that you are at least the age of majority in your jurisdiction and that you are legally capable of entering into a binding agreement. If you are placing an order on behalf of another person, you confirm that you have the authority to do so.

Account Responsibility

If you create an account with Auredelle, you are responsible for:

  • Keeping your login credentials secure and confidential
  • All activity that occurs under your account
  • Notifying us immediately at hello@auredelle.com if you suspect any unauthorised access to your account

Auredelle is not liable for any loss or damage arising from your failure to protect your account credentials.

Products and Availability

We reserve the right to:

  • Modify, discontinue or limit the availability of any product at any time without notice
  • Limit the quantity of any product available for purchase
  • Refuse or cancel any order at our discretion, including orders that appear to be placed for resale or commercial purposes

Product images are for illustrative purposes. While we make every effort to represent our products accurately, colours and textures may appear slightly different depending on your device display settings.

Pricing

All prices are displayed in the currency applicable to your region and are subject to change without notice. Auredelle reserves the right to correct any pricing errors, even after an order has been placed. In the event of a pricing error, we will contact you with the correct price and give you the option to proceed or cancel your order.

Promotional pricing, discount codes and bundle offers are valid only for the duration stated and cannot be applied retroactively to previous orders.

Orders and Payment

By placing an order, you are making an offer to purchase the selected items at the stated price. We reserve the right to accept or decline any order.

You agree to provide accurate, current and complete information at checkout. Auredelle is not responsible for orders that are delayed, lost or undeliverable due to incorrect information provided by the customer.

Payment must be completed in full at the time of checkout. We accept payment methods as displayed at checkout. All transactions are processed securely through our payment providers.

Shipping and Delivery

Shipping timelines and costs are outlined in our Shipping Policy, which forms part of these Terms of Service. By placing an order, you agree to the terms set out in our Shipping Policy.

Auredelle is not responsible for delays caused by customs, shipping carriers or circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

Returns and Refunds

Our return and refund process is governed by our Return and Refund Policy, which forms part of these Terms of Service. By placing an order, you agree to the terms set out in that policy.

Prohibited Use

You agree not to use our website or services to:

  • Violate any applicable law or regulation
  • Engage in fraudulent, deceptive or harmful activity
  • Submit false or misleading information
  • Attempt to gain unauthorised access to our systems or another user's account
  • Interfere with the operation or security of our website
  • Use automated tools to scrape, crawl or extract data from our website without our written permission
  • Purchase products for the purpose of resale without our prior written consent

We reserve the right to terminate your access to our store immediately and without notice if we determine that you have violated any of these terms.

Intellectual Property

All content on the Auredelle website - including but not limited to text, images, graphics, logos, product photography and design - is the property of Auredelle or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display or use any content from our website without our prior written permission.

Disclaimer of Warranties

Our website and all content, products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Auredelle does not warrant that:

  • The website will be uninterrupted, error-free or free of viruses or other harmful components
  • The information on the website is complete, accurate or current
  • Any product will meet your specific expectations

To the fullest extent permitted by applicable law, Auredelle disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, Auredelle and its officers, directors, employees and partners shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, data, goodwill or other intangible losses, arising from:

  • Your use of or inability to use our website or services
  • Any unauthorised access to or alteration of your account or data
  • Any errors, inaccuracies or omissions in our content or products
  • Any other matter relating to our services

Our total liability to you for any claim arising from your use of our store shall not exceed the total amount you paid for the order giving rise to the claim.

Indemnification

You agree to indemnify, defend and hold harmless Auredelle and its officers, directors, employees and partners from and against any claims, liabilities, damages, losses and expenses - including legal fees - arising out of or related to your use of our website, your violation of these Terms of Service or your violation of any rights of a third party.

Third-Party Links and Services

Our website may contain links to third-party websites or integrate third-party services. These are provided for your convenience only. Auredelle has no control over and is not responsible for the content, privacy practices or terms of any third-party website or service. Accessing any third-party link is done at your own risk.

Governing Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the jurisdiction in which Auredelle operates, without regard to conflict of law principles.

Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Changes to These Terms

Auredelle reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

Severability

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Contact

If you have any questions about these Terms of Service, please contact us at:

hello@auredelle.com